Amazon launches “Amazon Clinic” for online basic medicine services

This content was published on November 15, 2022 – 15:50

New York, Nov. 15 (EFE). Amazon on Tuesday launched “Amazon Clinic,” a new online primary medical care section that offers an alternative to getting to a doctor or paramedic “without appointments or waiting rooms.”

Thus, the e-commerce and services giant gives its customers quick access to treatment for relatively common problems such as urinary tract infections, headaches, hair loss, allergies, dandruff or even birth control.

The user answers some basic questions about his problem online, and after paying a fixed fee (which he did not specify) a “qualified doctor or nurse” also answers online, takes more information if necessary and provides initial diagnosis and treatment, with prescriptions included, according to the video. The promo published today on the new portal is entitled “Simplified Medical Visits”.

The cost of this first consultation covers the necessary two-week follow-up.

But it specifies that it will not accept private medical insurance “at this time,” though a patient can use that insurance to pay for medications, and it will not accept patients covered by public insurance, whether federal or state.

At the moment, Amazon Clinic has been launched only in the United States, and not in the entire territory, but in 32 states.

Amazon launched in 2019 in the field of healthcare with Amazon Care, at that time as a pilot program for the company’s employees, but this year it announced its closure before the end of 2022 for not being suitable for large companies, as expected. EFE

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